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Effortless Ownership Privileges

Lincoln Concierge

Your personal connection to learn about the benefits, services, and vehicles we offer, whether you're shopping or already an owner. From expert care to thoughtful recommendations, we're there whenever and wherever you need us. Get personalized assistance from a dedicated team of Lincoln experts. You can connect to a Lincoln Concierge via chat or phone.

Lincoln Transport Options

This includes Lincoln Loaner, Lincoln RideShare and Pickup & Delivery.

We understand that vehicle maintenance can be disruptive to your daily life. With convenience in mind, Lincoln owners can take advantage of a complimentary Uber, vehicle loaner, or rental; depending on the required service.*

For Pick-up & Delivery, just schedule a time and place convenient to you, and we’ll bring you a loaner vehicle when we pick up yours.*

Lincoln Way App

Virtually wherever you are, you can control your Lincoln with complimentary start/stop, lock/unlock and scheduled-start features. Vehicle service won't take up your valuable time. Use your app to schedule Lincoln Pickup & Delivery for an effortless door-to-door experience.

View Vehicle Health alerts, check your vehicle's maintenance history and schedule a service appointment through your app at participating retailers.*

Lincoln Access Rewards

Lincoln Access Rewards is a program that allows Lincoln owners to earn and redeem points on eligible vehicle service and maintenance or new vehicle purchases. You can redeem your points toward the cost of future service and more. Join today by downloading the Lincoln Way App or enrolling on the Lincoln Access Rewards website.*


*Some conditions and restrictions apply. Program may be modified, suspended or terminated at any time by Lincoln. See for full details or contact us.

Pickup & Delivery service is valid for owners of new 2018 model year and newer Lincoln vehicles. Service coverage begins at the New Vehicle Limited Warranty Start Date and 0km. Coverage ends at 4 years from the Warranty Start Date or 80,000km, whichever occurs first. Service is available for retail and warranty repair. Loaner vehicle available for up to 24 hours or until service is complete, whichever occurs first. Some service exclusions and mileage limitations may apply, see your retailer for full details. Lincoln reserves the right to change the program details at any time without obligations.

Lincoln Way App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.

See participating retailer or Lincoln Access Rewards Program terms and conditions for information regarding expiration, redemption, forfeiture and other limitations on Lincoln Access Rewards Points.