What are Lincoln Connected Services?
Lincoln Connected Services are a collection of advanced digital features designed to elevate your Lincoln driving experience.
Enhance your drive
These premium services enhance the driver’s experience for convenience and confidence behind the wheel. Available on select models with complimentary trials.
Lincoln BlueCruise
Lincoln BlueCruise
Available Lincoln BlueCruise is a feature that enables hands-free highway driving to help make your commute or road trip less stressful and more enjoyable.
BlueCruise takes advantage of a driver-facing camera to ensure that the driver is paying attention to the roadway while the system accelerates, brakes, and steers the vehicle in the lane. Lincoln BlueCruise operates on 97% of controlled access highways in areas called Hands-Free Blue Zones across the U.S. and Canada.
Connected Navigation
Connected Navigation
By integrating cloud-based connectivity and conversational language understanding, available SYNC® 4 delivers comprehensive search results for owners and available Connected Built-In Navigation to keep up with the latest traffic information.
Lincoln BlueCruise
Available Lincoln BlueCruise is a feature that enables hands-free highway driving to help make your commute or road trip less stressful and more enjoyable.
BlueCruise takes advantage of a driver-facing camera to ensure that the driver is paying attention to the roadway while the system accelerates, brakes, and steers the vehicle in the lane. Lincoln BlueCruise operates on 97% of controlled access highways in areas called Hands-Free Blue Zones across the U.S. and Canada.
Connected Navigation
By integrating cloud-based connectivity and conversational language understanding, available SYNC® 4 delivers comprehensive search results for owners and available Connected Built-In Navigation to keep up with the latest traffic information.
Enjoy the Ride
Stream your favourite content for up to 10 devices to your vehicle’s 5G Wi-Fi. These premium services enrich the experience for drivers and passengers and are available on select models with complimentary trials.
Lincoln Premium Connectivity
Lincoln Premium Connectivity brings convenience and entertainment to the road by letting you stream your favorite music, podcasts, audiobooks, and more. Stay up to date on local and global news with your very own, personalized flashbriefing, and enjoy videos or games straight from your in-vehicle screen while parked.
SiriusXM with 360L
SiriusXM with 360L transforms your ride with the most extensive and personalized radio experience on the road. It’s advanced in-car technology will guide you to the most SiriusXM channels, shows, and exclusive content for a ride that's uniquely you, with personalization features to make discovering your perfect soundtrack easier than ever before.
Calm Membership
Owners can now enjoy a complimentary one-year Membership to Calm, including daily meditations for better sleep, lower stress, and less anxiety.
Wi-Fi Hotspot
Enjoy connectivity virtually anywhere when you use Lincoln Connect to empower your Lincoln vehicle with a mobile Wi-Fi hotspot.
Complimentary Connected Services
Upon ownership you can access these benefits by simply activating your vehicle’s modem and connecting through the Lincoln Way™ App or your account dashboard on Lincolncanada.com.
Remote start/schedule
Start your Lincoln vehicle by tapping and holding for a few seconds the Start Engine icon on your phone’s screen. Use the Schedule Start feature to turn on your vehicle at a future point.
Remote Lock/Unlock
Unlocking and locking your door is easy — just tap and hold the corresponding icons on your phone’s screen.
Valet Mode
Allow a valet to drive your vehicle, without having access to your personal information.
Locate Your Lincoln
Able to pinpoint the location of your vehicle at any time from anywhere.
Vehicle Health Alerts
Vehicle Health Alerts can help you keep your vehicle in optimal shape. Lincoln Way™ collects vehicle diagnostic data and displays notifications about your vehicle’s health. The data is gathered directly from your vehicle and provides an up-to-date view of your vehicle’s health.
Lincoln Software Updates
Keep your Lincoln vehicle on the cutting edge with software updates. Wirelessly receive updates for your vehicle's features, capability, and convenience — all to improve your ownership experience.
Roadside Assistance
Complimentary 24/7 Roadside assistance is close at hand. With the Lincoln Way™ App, services that include flat-tire repair and fuel delivery are available via e-request or by contacting a Lincoln Concierge.
Lincoln Concierge
Get personalized assistance from a dedicated team of Lincoln experts. You can connect to a Lincoln Concierge via chat or phone.
Lincoln Pickup & Delivery
When your vehicle needs service, we’ll pick it up and return it to you — and make sure that you have another Lincoln vehicle to drive in the meantime.
How to Use Connected Services
Each of the Lincoln Connected Services features is enabled and supported by the latest innovations on the road. Take a closer look at the technology behind the experiences with us at West Coast Ford Lincoln.
Lincoln Connect
With Lincoln Connect, even when your Lincoln vehicle is out of sight, it's never really out of reach. That's because this available technology – powered by, your vehicle's built-in 4G modem – connects clients to their vehicle from almost anywhere through the Lincoln Way™ App on a smartphone.
Lincoln Way App
Here’s how to download the Lincoln Way App and start using the convenience of Connect and Control:
- Download the Lincoln Way App from the App Store® or Google Play™
- Enroll by creating an account or logging in to an existing account
- Create a PIN, then add and activate your new Lincoln using Lincoln Connect
- Set up and start using Phone As A Key
Wi-Fi Hotspot
Set up and connect to your vehicle’s Lincoln Connect® modem and connect up to 10 devices simultaneously as well as make or receive calls.
Get the most out of your Wi-Fi hotspot:
- Fast data speeds through a 4G/5G LTE connection on the compatible nationwide wireless network
- Powerful vehicle antenna that maintains connection for up to 50 feet outside of the vehicle for up to 10 devices to utilize the vehicle Wi-Fi hotspot at the same time
Lincoln Digital Experience
The next leap forward in digital integration, Lincoln Digital Experience offers connectivity, expanded voice assistance integration, and support from Google apps and services.
Available with the all-new 2024 Lincoln Nautilus and 2025 Lincoln Aviator, drivers can enjoy the convenience of hands-free help from Google Assistant, real-time insights using Google Maps, and the ability to download more apps on Google Play.
SYNC 4
This unique, customer-driven technology combines conversational voice recognition, cloud-based connectivity, hassle-free software updates, and so much more to bring you a seamless and personalized driving experience.
To connect a smartphone to your vehicle, simply:
- Make sure you enable Bluetooth®4 on your device
- Press ADD A PHONE and follow the prompts
- The system will then present you with a pop-up on the screen with a passcode. You will have to verify that the code matches the code on your smart phone or tablet.
2023 Lincoln Corsair Reserve model shown.
Frequently Asked Questions About Lincoln Connected Services
How much does Lincoln Connected Services cost?
The cost of our Connected Services varies by service and by vehicle. For many of our services, we offer different durations to choose from as well, including monthly, yearly, and multi-year options. Sign in to your Lincoln Account and visit the Connected Services tile for pricing specific to your vehicle.
Why should I activate my modem?
Activating your modem enables the transmission of data between your phone and your Lincoln vehicle and unlocks your vehicle's mobile connectivity capabilities — such as remote start*/stop, lock/unlock and more. Additionally, most Connected Services require modem activation.
*Remote Start System feature compatible with automatic transmission only.
Is Wi-Fi required for Connected Services updates?
Wi-Fi is not required. Some Connected Services can be activated even if you haven’t turned on your modem. However, some require an active modem to function. We encourage you to activate your modem to get the full connected in-vehicle experience.
How do I activate a Lincoln Connected Service?
If your vehicle includes a complimentary trial from the factory, simply activate your modem to access your trial. Note, your trial period begins on your new vehicle warranty start date, or for over-the-air activations, your trial starts when the software update is complete.
If you’d like to purchase a Connected Service, sign in to your Lincoln Account. With your new Lincoln vehicle added to the garage, your account will show you what’s available on the Connected Services tile. Once you’ve completed your purchase, the feature will unlock on your vehicle.
How do I cancel a Lincoln Connected Service?
Sign in to your Lincoln Account and navigate to the Connected Services tile. There you’ll see all the Connected Services available for your Lincoln vehicle, including those you’ve purchased. Select a service to view cancellation details and follow the prompts to cancel, if available.
My trial ended. Will there be another trial?
We do not currently offer multiple trial periods.
I bought a pre-owned Lincoln vehicle. Do I get complimentary trials?
No, this is not currently available.
The cost of our Connected Services varies by service and by vehicle. For many of our services, we offer different durations to choose from as well, including monthly, yearly, and multi-year options. Sign in to your Lincoln Account and visit the Connected Services tile for pricing specific to your vehicle.
Activating your modem enables the transmission of data between your phone and your Lincoln vehicle and unlocks your vehicle's mobile connectivity capabilities — such as remote start*/stop, lock/unlock and more. Additionally, most Connected Services require modem activation.
*Remote Start System feature compatible with automatic transmission only.
Wi-Fi is not required. Some Connected Services can be activated even if you haven’t turned on your modem. However, some require an active modem to function. We encourage you to activate your modem to get the full connected in-vehicle experience.
If your vehicle includes a complimentary trial from the factory, simply activate your modem to access your trial. Note, your trial period begins on your new vehicle warranty start date, or for over-the-air activations, your trial starts when the software update is complete.
If you’d like to purchase a Connected Service, sign in to your Lincoln Account. With your new Lincoln vehicle added to the garage, your account will show you what’s available on the Connected Services tile. Once you’ve completed your purchase, the feature will unlock on your vehicle.
Sign in to your Lincoln Account and navigate to the Connected Services tile. There you’ll see all the Connected Services available for your Lincoln vehicle, including those you’ve purchased. Select a service to view cancellation details and follow the prompts to cancel, if available.
We do not currently offer multiple trial periods.
No, this is not currently available.